Privacy Policy

PCO Co., Ltd. deeply recognizes that personal information handled in the provision of our services and operations, including SMART Conference, and operations is an important element of everyone’s privacy, and we comply with the laws and regulations regarding the protection of personal information by our executives and employees. We will live up to your expectations and trust in our company by having all of our employees comply with this policy.

◎Regarding acquisition of personal information

Personal information will be acquired by lawful and fair means.

◎Regarding use of personal information

We will identify and clarify the purpose of use of the personal information we obtain as much as possible. The acquired personal information will be used within the scope of the purpose of use and by persons with authority according to the specific business and within the scope necessary for the business.

◎Regarding disclosure and provision of personal information to third parties

Except in the following cases, we will not disclose or provide personal information to third parties without obtaining the consent of the individual.

  • 1. When disclosing or providing information to a subcontractor within the scope necessary for business purposes
  • 2.When business is succeeded due to merger, company split, business transfer, or other reasons
  • 3.Other cases permitted by law
◎Regarding management of personal information (safety management measures)

We will take necessary and appropriate security control measures to prevent unauthorized access to personal information, loss, falsification, leakage, etc. of personal information.

◎Disclosure, correction, suspension of use, etc. of personal information

If we receive a request for disclosure, correction, suspension of use, etc. of our own personal information, we will respond after confirming the identity of the individual.

◎Compliance with laws and regulations

If we receive a request for disclosure, correction, suspension of use, etc. of our own personal information, we will responWe will comply with laws and other norms related to the handling of personal information, and will continually review and improve the contents of this personal information protection policy.d after confirming the identity of the individual.

Handling of Personal Information

1.Definition of personal information

The definition of personal information in this “Handling of Personal Information” follows the definition in the Act on the Protection of Personal Information (Act No. 57 of 2003).

2.Purpose of use of personal information

The purpose of use of personal information in our services and operations (hereinafter referred to as “our services, etc.”) including SMART Conference is as follows.

  • 1.Personal authentication of users and provision of services
  • 2.Distribution and sending of various communications, e-mail magazines, DMs, various notices, advertisements, etc. from our company
  • 3.Processing, statistics and analysis of information received through our services, etc.
  • 4.Storage as a user database and its analysis
  • 5.Surveys, campaigns, recruitment of monitors, interviews, sending gifts, etc.
  • 6.Confirmation and response to opinions and inquiries regarding our services, etc.
  • 7.Distribution and display of advertisements and contents based on attribute information, terminal information, location information, action history, etc., and provision of our services, etc.
  • 8.onducting investigations regarding acts prohibited by our terms of use, such as various application acts for commercial and diversion purposes, various multiple applications, transfer of rights, and registration of false information.
  • 9.Development and improvement of our services, etc., and implementation of research, analysis, and marketing
  • 10.Regarding the personal information of our employees, including applicants for employment, we will use the information for providing and notifying applicants, hiring selection, notification as employees, labor management, and recording purposes.
  • 11.Purposes incidental to the above purposes of use

※ Personal information management in organizations hosting academic conferences, etc. Personal information provided to organizations hosting organizations such as academic conferences will be provided to third parties, such as the hosting organization, based on your consent through participation registration, etc., or based on laws and regulations.

3.Provision of personal information to third parties

Our company will not provide personal information to third parties unless we have the consent of the person concerned or otherwise permitted by law.

4.Disclaimer

In the following cases, our company assumes no responsibility for the acquisition of personal information by a third party.

  • 1.When you disclose personal information using the functions of our services or other means
  • 2.If you provide your personal information and that information is used on an external site linked from our services, etc.
  • 3.If someone other than you obtains information that can identify you personally (member ID, password, etc.)
5.Handling of credit card information

We will handle your credit card information as follows.

  • 1.Purpose of use Personal information will be used to pay for purchased products and services.
  • 2.Information acquirer name PCO Co., Ltd.
  • 3.Name of information provider Various payment providers and payment agents
  • 4.Storage period For credit card payments and registration, we use the payment method “PG Multi-Payment Service” provided by GMO Payment Gateway, Inc., a payment agency. After disclosing your credit card information to GMO Payment Gateway, Inc., we will not retain your credit card information at all.
6.Entrustment of handling of personal information

In order to provide better service to our customers, our company outsources some of its operations to outside parties. We may entrust the handling of personal information to subcontractors.

7.Request for disclosure of personal information, etc.

Our company will disclose personal information stored by the person as retained personal data that can identify the person concerned, notify the purpose of use, correct, add, delete, stop using, erase, and stop providing to third parties, If we are requested to disclose records provided to a third party, we will respond to the person in accordance with laws and regulations. For disclosure or notification procedures, a document that can confirm the identity of the person or his/her representative is required. However, if it falls under an exception stipulated by law, we may not disclose or notify all or part of the information, and if we decide not to disclose or notify, we will notify you without delay. For details on requests for disclosure, etc., please contact the complaint/consultation desk regarding personal information below.

8.Changes in the handling of personal information

Our company may change its privacy policy and handling of personal information at any time, except as required by law. The revised content will be posted on our company’s web page, and users who continue to use our services etc. after 2 weeks have passed from the date of posting will be required to read the revised privacy policy and the handling of personal information. You are deemed to have agreed to the contents.

9.Inquiries regarding the handling of personal information

For inquiries regarding the handling of your personal information, please contact us as follows.

  • 1.To check the information registered on My Page for our services, etc. Please log in to My Page from the TOP page with your email address and password. As a member, you can modify or delete your personal information by your own operations.
  • 2.Other Inquiries Inquiries regarding the handling of other personal information (including inquiries in cases where operation 1 above does not work) will be accepted using the inquiry form on our website. We aim to respond within 3 business days.
◎Complaints and consultation desk regarding personal information

For inquiries regarding your personal information, please contact us at the following contact point.

■ PCO Co., Ltd.
2-1-1 Nihonbashi Muromachi, Chuo-ku, Tokyo 103-0022
Nihonbashi Mitsui Tower 6F WORKSTYLING
PCO Co., Ltd. Support Desk
TEL: 03-4567-6488(Reception hours 10:00-16:00)
E-mail:smcon@pcojapan.jp